Working At McDonald's

As a Crew Member at McDonald's Switzerland, you are the friendly face our guests meet every day. You prepare and serve our food with care, welcome guests at the counter, in the McDrive® or in the restaurant, and help create a clean, safe and inclusive environment. Working as part of a close knit team, you follow McDonald's high standards while living our culture of hospitality, teamwork and positivity. Every day, you contribute to great guest experiences and bring our values to life.

As a Host / Hostess at McDonald's Switzerland, you create a warm and welcoming atmosphere where guests—especially families and children—feel truly at home. You greet guests with special care, organize and host children's activities and birthday parties, and bring the restaurant to life through decoration, animation and engaging experiences. Working closely with the restaurant team, you help ensure every visit is memorable by combining hospitality, creativity and a genuine passion for guest experience

As an Assistant at McDonald's Switzerland, you support the Restaurant Manager in leading the restaurant and ensuring smooth day to day operations. You guide and motivate the team with empathy and clarity, lead shifts, set priorities and make sure standards for quality, service, cleanliness and food safety are consistently met. With a strong sense of responsibility, analytical thinking and a hands on leadership style, you contribute directly to team development, operational excellence and the overall performance of the restaurant.

As a Shift Leader at McDonald's Switzerland, you take responsibility for the organisation and performance of your assigned shifts. You lead and motivate the team with empathy and clarity, ensure safety, quality, service and cleanliness standards are met, and handle operational priorities with confidence. By coaching crew members, resolving issues and leading by example, you play a key role in creating a safe, efficient and guest focused restaurant experience.

As a Guest Experience Leader (GEL) at McDonald's Switzerland, you are the ambassador of hospitality in the restaurant. You proactively welcome guests, guide them through the restaurant and digital ordering options, and ensure every visit feels personal, smooth and enjoyable. By listening closely to guest feedback, resolving concerns with empathy and promoting our products and services, you help build lasting relationships and create memorable experiences that consistently exceed expectations.

As a Restaurant Manager at McDonald's Switzerland, you lead the restaurant with a clear vision and a strong focus on people, guests and performance. You are responsible for the overall success of the restaurant, from developing and coaching your management team to driving sales, quality, service and profitability. By creating a safe, inclusive and high performing work environment and by making data driven decisions, you ensure operational excellence while building strong teams, loyal guests and sustainable results for the business.