What is System Restoration?
Work processes are standardized to offer a similar experience in all our McDonald's restaurants. This is a very structured method in each of the restaurant's workstations.
Apprentice today, Restaurant Manager tomorrow
Teamwork in a friendly and positive atmosphere, diverse tasks, and development opportunities — that’s what learning at McDonald’s is all about.
Join McDonald's, one of the most popular employers in Switzerland and discover a varied and enriching learning. Combine theory, practice and management to progress and develop every year.
Our Apprenticeships Will Tell You About It
Introduce yourself in a few words
What made you want to do this apprenticeship?
What's the work atmosphere like in your restaurant?
Why Do An Apprenticeship At McDonald's?
Two Possible Apprenticeships: The EBA/AFP and the EFZ/CFC
EBA/AFP System Restoration Employee:
Are you looking for hands-on training with just one day of professional classes per week? Then the EBA/AFP in restaurant operations is for you! You'll learn all the essential operational skills in our restaurants, discovering all the different roles in the kitchen, service, and stock and order management. The EBA/AFP will allow you to become a qualified team member in our restaurants.
First Year Of Apprenticeship - EBA/AFP
- Cooking: preparing and assembling ingredients
- Service / Lobby / Checkout / Drive-Thru: welcoming and advising guests
- Inventory management
- Food hygiene and safety
EBA/AFP's First-Year Salary: CHF 1,020.
2nd Year Of Apprenticeship - EBA/AFP
- Sale
- Order of goods
- Stock inventory
- Planning of marketing activities (tastings)
- Event planning
EBA/AFP 2nd Year Salary: CHF 1,300.
EFZ/CFC System Restoration Manager:
Do you want to quickly take on responsibilities, train new employees, and learn how to manage a team? Then discover the Federal Certificate of Competence (CFC) in Restaurant Management! Our goal is to train you as a manager by the end of your 3-year apprenticeship. You will then be responsible for supporting the team and ensuring the smooth running of busy periods. Sales and restaurant analysis will become second nature to you.
First Year Of Apprenticeship - EFZ/CFC
- Cooking: preparing and assembling ingredients
- Service / Lobby / Checkout / Drive-Thru: welcoming and advising guests
- Purchasing goods and inventory management
- Food hygiene and safety
Salary for first-year apprenticeship (EFZ/CFC): CHF 1,020.
2nd Year Of Apprenticeship - EFZ/CFC
- All the activities of the 1st year
- Onboarding of new employees
- Guest support (birthdays, surveys, service, etc.)
- Marketing activities (promotions, etc.)
- Partial management of a quarter
Salary for 2nd year EFZ/CFC: CHF 1,300.
3rd Year Of Apprenticeship- EFZ/CFC
- All activities from the 1st and 2nd year
- Establishing the team's work schedule
- Supervising the team during a shift (lunch/evening rush)
- Controlling expenses and analysing key restaurant figures
- Hygiene standards control
3rd Year EFZ/CFC Salary: CHF 1,550.
This Apprenticeship Is For You If:
- You have completed your compulsory schooling
- You have a good knowledge of the local language (spoken and written)
- You are passionate about the restaurant industry and McDonald's
- Do you enjoy interacting with customers?
- You enjoy working in a team and have good communication skills.
- You're not afraid to handle sometimes stressful situations and you know how to be flexible
- You have a certain affinity for numbers and organization
- Cleanliness and order come naturally to you.
What Awaits You After The Apprenticeship?
Post-Learning Training Opportunities
- Head Of Hotel And Restaurant Establishment With Federal Certificate
- Headmaster With Federal Diploma Of Restaurateur G3
- Head Of Collective Catering With Federal Diploma
- Specialized University of Applied Sciences
FAQ: System Gastronomy Apprentice
The System Gastronomy apprenticeship is designed for young people who have completed obligatory school. It offers the opportunity to discover the professional world over 2 years for the AFP/EBA and 3 years for the CFC/EFZ.
Apprentices first become familiar with the different workstations in the restaurant during the first two years of training. During the third year of the CFC/EFZ, they discover restaurant cost management and people management. They also learn how to manage a shift and lead a team.
The variety of tasks is a real asset for young people, who appreciate always having something to do!
If you would like to learn more, visit our dedicated apprenticeship page at McDonald’s:
Apprenticeship training is divided during the week between:
- 3–4 days per week in the restaurant, and
- 1–2 days per week at the Intercantonal Vocational School of Eastern Switzerland in Zürich and in the Western Switzerland in Montreux (VD).
Apprentices attend courses covering:
- Planning and organization of processes
- Procurement and preparation of products
- Sales and customer service
- General subjects such as English and general culture
Apprentices also attend several intercompany training days, spread over the two years of the AFP/EBA or three years of the CFC/EFZ.
Planning and organization of processes are at the core of system gastronomy. You will learn how to manage food products, deliveries, stock, as well as welcoming and serving our guests.
Throughout your apprenticeship, you will develop key skills such as:
- Autonomy
- Communication
- Stress management
- Decision-making
- Initiative-taking
At McDonald’s, we offer career development opportunities both for versatile crew members and for our apprentices.
After completing your apprenticeship, you may progress toroles such as:
- Crew Trainer
- Shift Coordinator
- Assistant Restaurant Manager
- And eventually Restaurant Manager
You will work in a friendly environment where teamwork and collaboration are key, within a dynamic and innovative workplace.
Some of the benefits offered at McDonald’s include:
- Discounted meals in our restaurants
- An onboarding day with all apprentices from your region
- Personalized individual support from your trainer
- Access to a preferential benefits platform