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Guest Experience Leader

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Crewmitarbeiter mit Guten Deutsch Kenntnisse

Company Introduction 

At McDonald’s, we believe every visit should be a bright and memorable moment. Our team is passionate about making guests smile and creating a welcoming atmosphere where everyone feels at home. If you love connecting with people and want a job that’s lively, fun, and full of opportunities, you’ll fit right in! 


Role Description 

As a Guest Experience Leader, you’re the sunshine of our restaurant. You greet guests with a warm smile, introduce them to our latest offers, and help them with their orders. You inspire your team with your positive energy and make sure every guest leaves happy. You notice the little details that make a big difference and always listen to our guests’ wishes and feedback, sharing them with the management to make every visit even better. 


Key Responsibilities 

  • Welcome guests and create a cheerful atmosphere 
  • Present new offers and assist with orders 
  • Share guest feedback with the team and management 
  • Support your team with enthusiasm and team spirit 
  • Ensure every guest enjoys a perfect restaurant experience 

Required Qualifications 

  • A sunny, outgoing personality 
  • Passion for making people happy 
  • Team spirit and reliability 
  • Attention to detail and willingness to listen 
  • Motivation to learn and grow—no experience required! 

Benefits 

  • Flexible working hours to support your work‑life balance 
  • Dynamic, fun, and supportive team environment 
  • Opportunities for training and career development—many managers started as team members! 
  • Compensation and working conditions according to the provisions of the collective labor agreement (L-GAV) 
  • 50% discount on our products in our restaurants in Switzerland and Liechtenstein 
  • Sunrise subscriptions at a reduced price 
  • Access to exclusive discounts through the "Corporate Benefits" platform 
  • Additional vacation days offered for employees over 50 years old 
  • Free access to the largest online training library 

How to Apply 

Ready to bring your energy to our team? Apply now and start your journey with McDonald’s. We can’t wait to meet you!